Change in Halaal-certified status of Dr. Oetker
Manufacturing facility in Johannesburg, South Africa
As of the 1st April 2015, Dr. Oetker would like to notify all customers that the company's Johannesburg manufacturing facility will no longer be Halaal-certified from 1 April 2015.
The change in status is prompted by the commencement of manufacturing of products that include pork at the facility. The decision was driven by the need for the company to respond to pressing consumer demand.
As a consequence, products in the following ranges will no longer be Halaal-certified and will no longer bear the Halaal mark:
Dr. Oetker will continue to cater for our Muslim customers with imported, fully-certified Halaal products in the 'Dr.Oetker Ristorante' range. Products within this range that are Halaal will be available in South African retail stores and are marked with the Halaal-certified stamp.
Dr. Oetker is making every effort to ensure that retailers are aware of the change, while being transparent and ensuring that the needs of its Muslim customers are respected and met. If in doubt, please check product packaging to ensure that the product carries the Halaal-certified stamp.
Dr. Oetker welcomes any queries and can be contacted on: 011 493 7635 or firstname.lastname@example.org.
The below FAQs summarize important questions.
Frequently Asked Questions
Are Dr. Oekter products Halaal-certified?
The Dr. Oetker Ristorante range of imported pizzas includes fully-certified Halaal products that are available in South African stores.
The brands Ital Pizza, Happy Days, Nice'nEasy and Green Valley will no longer be Halaal-certified following the introduction of pork on 01.04.2015 at the Dr. Oetker facilities in Johannesburg where these products are made.
Why are the Ital Pizza, Happy Days, Nice'nEasy and Green Valley brands no longer Halaal-certified?
Due to pressing consumer demand for typical pizza toppings containing pork meat, such as ham and salami, Dr. Oetker made the decision to introduce the meat to its manufacturing facility in Johannesburg in April 2015. As a consequence, the Halaal-certified status of the Johannesburg facility is annulled and the Ital Pizza, Happy Days, Nice'nEasy and Green Valley products manufactured at the facility are no longer be Halaal-certified.
The Ristorante range of products includes imported pizzas that are manufactured at a Halaal-certified facility in Europe are fully-certified Halaal products. These continue to be available in South African stores.
How can I distinguish the non-Halaal products from the Halaal products?
The new meat ingredients will be indicated clearly on the front of the packaging. Products that are Halaal-certified will bear the Halaal mark. Products that are not Halaal-certified will not bear the Halaal mark.
Is Dr. Oetker introducing new products?
Many of the products in the Ital Pizza, Happy Days, Nice'nEasy and Green Valley ranges will have no change in ingredients, but will no longer be Halaal-certified as they will be produced at a non-Halaal facility. Some products in the Ital Pizza and Nice'nEasy range will include pork as an ingredient.
How is Dr. Oetker catering for Muslim consumers?
Dr. Oetker is committed to providing suitable products to its Muslim consumers who have long supported the brand. The 'Dr. Oetker Ristorante' range includes fully-certified Halaal products, which will continue to be imported and available in South Africa for Muslim consumers. These products can be identified by the Halaal stamp on the packaging.
How can I be sure that I'm not buying the wrong product?
Dr. Oetker encourages our Muslim consumers to check product packaging. Products that are Halaal-certified will bear the Halaal mark. Products that are not Halaal-certified, will not bear the Halaal mark.
Has Dr. Oetker communicated the change in product status?
Dr. Oetker has proactively taken steps to be transparent and ensure that the needs of its Muslim customers are respected and met.
In addition to indicating changes on product packaging, Dr. Oetker has informed the Muslim Judicial Council in South Africa of the change as well as stockists of our products and has made information publicly available.
Dr. Oetker also invites customers to contact us on: 011 493 7635 or email@example.com with any queries.