Data Protection Notice

Dr. August Oetker Nahrungsmittel KG respects your privacy. We take the protection of your personal data, such as your name, date of birth, address, e-mail address, telephone number etc., very seriously.

This PRIVACY regulates the collection, processing and use of your personal data if and to the extent that it is generated upon the use of our websites. We handle this data in strict compliance with the applicable statutory data protection provisions and the principles set out below.

1. Data reduction and data economy

We act in compliance with the principle of data reduction and data economy, which means that we collect, process and use as little personal data as possible.

2. Personal data and consent

We will collect, process and use your personal data as far as is necessary for the formation, performance or termination of a contractual or quasi-contractual client relationship.

Any other collection, processing and use of personal data requires your prior consent. Your personal data will only be used for the purpose for and to the extent to which the consent is given. For example, we will only inform you about our products and services upon receipt of your prior consent.

You may withdraw your consent at any time with future effect. We will erase your data upon receipt of the withdrawal. Please send your written withdrawal to the following address:

to the following postal address:

Dr Oetker South Africa (Pty) Ltd
P.O Box 83092
South Hills 2136 Johannesburg South Africa

3. Data generated automatically

Personal data may be processed automatically during the use of our websites. This includes in particular the name of your provider, your IP address, the type of your browser and operating system as well as websites visited including any search terms and the websites that you click through to reach us on the Internet. In all of these cases, data is processed anonymously, that is, you cannot be personally identified from the data.

4. Cookies

When using our websites, small text files may be generated that are stored on your computer (known as ¡°cookies¡±). We use cookies to facilitate and improve the use of our websites (no multiple entry of recurrent data, individualised presentation of web content and the like) and to optimise our websites by identifying particularly popular areas.

Our cookies enable regular users to be identified during their visit to our websites without any personal data being stored. If you do not wish to receive cookies, you can change your browser settings. You can remove cookies already stored on your computer by deleting temporary websites.

5. Social Media

Our website contains references (links) to apply to external social networks such as Facebook ("social plug-ins"). The functions assigned to the links, especially the transmission of information and user data is not already activated by visiting our website, but only by clicking the links. After clicking on these links, the corresponding networks of plugins enabled and your browser establishes a direct connection to their servers forth.

If you click on the links while visiting our website, there may be a transfer of your user data to the appropriate network and its processing by the network. If you click on during your visit to our site, the links and at the same time via your personal account (account) are logged on to the network, the information that you have visited our website, forwarded to the network and stored in connection with your account. To prevent assignment to your account with the appropriate network, you must log out of your account before clicking the link.

Purpose and scope of data collection through the social networks and the local further processing and use of your data as well as your rights in this respect and settings options for protecting your privacy please visit the privacy policies of the respective network. For data processing, which starts with clicking on the link, the respective social network is solely responsible.

6. Third-party access to your personal data

Personal data is collected, processed and used by our company and ¨C unless expressly excluded by us ¨C by other companies of the Oetker Group (group companies) or service providers also commissioned by us. In the last two cases, we will ensure that group companies and service providers comply with the applicable statutory data protection provisions and the obligations arising under this PRIVACY. Service providers may, for instance, be commissioned in the context of shipping goods, distributing advertising material or in the scope of competitions.

No other access to your personal data shall be granted to any third parties. In particular, we will not sell or otherwise exploit the data. We will only process it, in particular by communicating it to government agencies, at the request of any authorities or pursuant to applicable statutory provisions or statutory disclosure requirements.

7. Security

We have implemented technical and organisational measures to protect your data from loss, modification, theft or access by unauthorised third parties.

8. Children

We are not interested in systematically collecting personal data relating to children under 15. If we become aware that such data has been communicated to us without the consent of the children's parents or other legal guardian, we will delete it without delay. In doing so, we shall be bound by corresponding instructions from you in your capacity as parents or legal guardian.

9. Deletion and blocking

We shall delete your personal after the expiry of the business purpose connected with the data or as required by applicable statutory data protection provisions. For instance, we will delete the data collected for a competition once it has finished unless you have consented to further collection, processing and use of your data. If you have given your consent, we will delete the data when your consent is withdrawn or on expiry of the purpose for which your consent was given (Clause 2).

We will block your personal data in whole or in part upon your request. In this respect, we request you to inform us to what extent and for how long it shall be blocked. As far as technically possible, you may exclude the processing and use of your data for specific purposes.

10. Hyperlinks

Our websites may contain hyperlinks, that is, electronic cross-references via which websites of other companies can be called up. This PRIVACY does not apply to such linked websites. Instead they are governed solely by the data protection provisions set out on them.

11. Amendments to this PRIVACY

This PRIVACY is kept up to date. Consequently the PRIVACY may need to be amended in line with any modified objective or statutory circumstances. The use of our websites shall constitute acceptance of any such amendments.

12. Information

Of course, you may contact us at any time if you have any questions in respect of the collection, processing and use of your personal data. We will also be pleased to assist you with any general data protection-related information. For this purpose, please contact us at the following address:

postal address:

Dr Oetker South Africa (Pty) Ltd
P.O Box 83092
South Hills 2136